Thank you for shopping with us! We want to ensure that your shopping experience is smooth and convenient. This Shipping Policy outlines the details of our shipping process and the terms and conditions that apply to the delivery of your orders. Please read this policy carefully before making a purchase.
Order Processing:
After you place an order, our team will carefully review and process it within 1-2 business days.
Please note that orders placed on weekends or public holidays will be processed on the following business day.
Shipping Methods and Delivery Time:
We offer various shipping methods to accommodate different needs, including standard shipping, express shipping, and overnight shipping. The available options will be displayed during the checkout process.
The delivery time will depend on your location and the shipping method chosen.
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your package.
Shipping Costs:
Shipping costs will be calculated based on the weight, dimensions, and destination of your order.
During the checkout process, you will be able to view the shipping costs before finalizing your purchase.
International Shipping:
We offer international shipping to select countries. However, please note that customs duties, taxes, and additional fees may apply to international orders.
The recipient of the package is responsible for any customs duties or taxes imposed by their respective country.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email.
You can track your order by visiting the designated courier’s website and entering the tracking number provided.
Address Accuracy:
It is essential to provide accurate and complete shipping information, including the correct delivery address and contact details.
We are not responsible for delays or undelivered packages due to incorrect addresses provided by the customer.
Undeliverable Packages:
In case a package is returned to us as undeliverable due to an incorrect address or if the package is unclaimed, we will contact you to arrange for reshipment.
Additional shipping charges may apply for reshipment of undeliverable packages.
Order Cancellations and Modifications:
If you need to cancel or modify your order, please contact our customer support team as soon as possible.
We will do our best to accommodate your request. However, please note that once the order has been shipped, it cannot be cancelled or modified.
Shipping Delays:
While we strive to deliver your orders within the estimated timeframe, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier issues.
We will do our best to notify you of any significant delays and work towards resolving the issue promptly.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately.
We will initiate an investigation with the shipping carrier and take appropriate action to resolve the issue.
Please note that this Shipping Policy is subject to change without prior notice. The most recent version will always be available on our website. If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team, and we will be happy to assist you.
